FAQ

HOW TO PLACE AN ORDER?

  1. Choose the blessing team you like.

  2. Pen a brief message you'd like our team to convey. This will be added to the poster and voiced in the video.

  3. Choose your favorite song, if not, we will choose it for you.

  4. We provide some additional paid services. If necessary, please check and fill in the relevant information.

  5. Await our email containing the video, which will arrive in 1-3 days. Ensure you peek into your spam just in case!

 

IS THIS EXCLUSIVELY FOR BIRTHDAYS?

Not at all! We craft videos for a plethora of events, be it graduations, job promotions, or Mother’s Day.

 

EXPECTED DELIVERY TIME?

We usually deliver within a 1-3 day window. However, during peak times with higher order volumes, there might be minor delays. Due to our daily order capacity, we appreciate your understanding. Should there be a delay, kindly wait a couple of days before contacting us.

 

HOW DO I RECEIVE MY VIDEO?

Your high-definition video will be dispatched to your email. It's a good idea to skim through your spam folder too, just to be safe.

 

CAN MY VIDEO BE POSTED ON TIKTOK?

Your videos remain private unless you give us the nod. If you're open to us featuring your video on TikTok, simply tick the "Post my video on TikTok" choice.